CONFERENCES
Effective Sales Techniques

The Excellency in Customer Service

Teamwork and Leadership

The Laughing Workshop


Glamour & Etiquette

Train the Trainers

Human Relations & Effective Communication

Jose´s Biography
Clients
Testimonies
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His Books
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José Holmer Torres (b. March 26, 1962), a former Fortune 500 executive, is an author of seminars, books, a traveler, a business administrator, international lecturer and consultant whose work has had a significant influence on leadership thinking.

Chairman and founder of Integrated Values International Business Consultants, MBA, Master in Business Administration degree, from the Bakersfield University, Trainer of trainers of the Dale Carnegie Institute in the U.S. and Spain, Member of the National Association of Securities Dealers. Jose H. Torres is respected internationally as an author, lecturer and leadership mentor, fluent in English, Spanish and Italian, master of ceremonies, management consultant and is the author of the successful best-seller Who Dares Wins and the Manual of Excellency in Customer Service. For more than 20 years, he has trained thousands of leaders in business, industry, education and government. His current clients include such prominent corporate names as AT&T, Shell, Procter & Gamble, Equitable Financial Services, Barclays Bank, Lloyds of London, BAT Industries, Halliburton, Colgate, Coca Cola, Motorola, BBV, Banco Santander, Bavaria, Iberia, Carvajal, IHRA and Metropolitan Life. Dr. Torres’s expertise encompasses the fields of personal relations, organizational development, sales, customer service, management and leadership. His speeches are exciting and dynamic, all of his presentations are custom tailored to your specific audience. He specializes in creating workplaces of honesty, openness, and trust.

LIBERTY LIFE ASSURANCE. He was the top salesmen over 2.000 agents during 2 years, earning rapid promotion to Sales Manager, Product Manager, Branch Manager and District Manager, before moving onto the corporate staff where he handled special projects for the president. He earned his reputation the hard way, taking over some of the worst performing sales units in the company and turning them around to become the best producers in their sector. London England.

EQUITABLE FINANCIAL SERVICES. Started as Financial Consultant and then promoted to District Manager. Experience in portfolio and market analysis, dealing particularly with computerized valuations. Specialist in commercializing life, health insurance, pension plans, stocks, bonds and securities. District Manager. Million Dollar Round Table. New York, U.S.A.

ANGERMANN & KÜHN INTERNATIONAL. German real estate company, representatives of the international property consultants now known as ANGERMANN, GODDARD & LOYD. Responsible in opening their offices in Spain, offering investments, sales, acquisitions, development consultancy, letting, property management, valuations. The clients are the largest banks, insurance companies, shopping centers and multinational corporations around the world. The company won the award of the best european real estate firm during the Olympic Games. Director. Barcelona, Spain.

DUNBAR S.A. Insurance and International Finance Company, owned by B.A.T. INDUSTRIES in England. Development of sales force, management and control, planning, presentation and implementation of short and long term strategic projects and subsequent demonstration of financial payback. 1.200 agents, 29 agencies. Instructor of sales techniques, market analysis, competitor activities analysis, financial products and identification of profit opportunities. Commercial vice-president. Madrid, Spain.

INTEGRATED VALUES - VALORES INTEGRADOS. President. International Business Consultants. Manage over 120 speakers and business trainers worldwide, experts in Sales Training, Train the Trainer, Customer Service, Recruiting, Human Relations, International Marketing, Motivation, Ethics, Publicity, Risk Analysis and Strategic Planning, E-Business, E-Marketing and Call Center. Responsible of transactions, including negotiating, market analysis and alerting clients to market opportunities. Clients: Microsoft, Marriott Corp., Shell, AT&T, BAT Industries, Lloyds, Sumitomo and Mitsui Bank, Equitable, Halliburton, BP, Banesto, private and public corporations. Miami FL.

Born in Colombia, combining the street smarts of London and New York childhood with the business savvy of an entrepreneur, Jose shows audiences how to outsell, out-market and out-service the competition with his high-tech and high-touch marketing, sales, service and relationship-building skills. Jose’s practical philosophy – delivered with energy, passion and humor – leads to stronger customer partnerships, as well as greater collaboration and innovation within the organization.

Attracting prospects, converting prospects into clients, and helping clients become loyal partners – Jose Torres shows audiences the best ways to grow business in today’s competitive environment. Using real-life examples of successful groundbreaking strategies he has developed, Jose provides the practical steps needed to establish and nurture enduring relationships with customers. He motivates them with a step-by-step inspirational plan for increasing performance levels.

Sharing insights based on his years of experience at Equitable in New York, BAT Industries in Spain, Liberty Life in London, along with practices from the best and brightest organizations, Jose Torres puts audiences on the road to turned-on, customer-focused success, powered by the potential of their own employees. In truly inspirational talks laced with humor and practical real world examples, he shows how to create a sense of ownership by creating a culture where employees are encouraged to think for themselves and take control of their jobs, which makes his seminars so challenging and potentially rewarding.

A high-energy confidence builder, Jose inspires audiences to set aside old habits and to recognize objections as opportunities. Jose helps sales professionals learn to listen more effectively and to ask the questions that identify a customer’s key issues.

He maintains an active speaking schedule but limits his major appearances to forty a year. He has cut back on consulting work, now maintaining only two regular clients. He considers requests for consulting services on a case-by-case basis, and insists that the top executives of a company commit to participation before he will accept an engagement.